The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Use Of Site
  • All services provided, including the advertisement, ordering, sale, delivery, instruction, and setup of the products, are preformed solely by Desert Ridge Rehabilitation and Health Group dba Sleep Therapy Solutions and independently of the manufacturer.


  • Warranties
  • All products purchased come with a manufacturer's standard warranty.


  • Return Policy

  • Sleeptherapysolutions.net will accept returns on any unopened product within 30 days of the original ship date. A 15% restocking fee will be subtracted from the original cost and a credit for the difference will be issued. Shipping costs are not refundable. Please note that any product that has been opened can not be returned.

    Sleeptherapysolutions.net will accept returns on merchandise sold that have manufacturing defects. If the product you purchased has defective materials and/or workmanship, please contact us first for trouble shooting and then, if required, an RMA# will be issued to you via email. Please note that any associated shipping cost to return merchandise to Sleeptherapysolutions.net is not covered in any warranty situation.

    All CPAP and Bilevel machines are considered used if opened and if any hours are placed on the machine and cannot be returned. CPAP and Bilevel warranty decisions for repair or replacement are made by solely by the manufacturer.

    Machines which are experiencing functional issues and are no longer under manufacturer warranty MAY be able to repaired by the manufacturer. This policy varies by manufacturer. A Diagnostic Fee (which varies and is determined by the manufacturer), which may or may not be applied to the actual repair cost (depending on the manufacturer) will be collected prior to submitting the machine to the manufacturer for assessment.

    Returned items should be sent after receiving authorization (RMA #), along with a written explanation to:

    Desert Ridge Rehab dba Sleep Therapy Solutions
    Attn. Returns Department
    8575 E Princess Dr.
    Suite 205
    Scottsdale, AZ 85255


     



  • Miscellaneous
  • All ResMed products are for sale only to patients within the United States and not to other third parties or businesses.